Shipping Policy

At Grandproduct, we’re committed to delivering your orders quickly, safely, and efficiently. Here’s everything you need to know about our shipping process:

Order Processing

All orders are processed within 1–2 business days (excluding Sundays & public holidays).
Once your order is confirmed, you’ll receive a confirmation email or SMS with your order details.
When your order is shipped, you’ll get a tracking link to monitor your delivery.

Shipping Time & Delivery

We deliver across India through trusted delivery partners.

Standard Delivery: 4–7 business days (depending on location)
Metro Cities: 3–5 business days
Remote Areas: 5–9 business days

You can track your order anytime here using your Order ID.

Shipping Charges

Free Shipping on all prepaid orders above ₹999.
For orders below ₹999, a nominal shipping fee may apply (shown at checkout).
International Shipping

Currently, we do not offer international shipping. Stay tuned — we’re working on it!

Delivery Issues

If your order is delayed, lost, or arrives damaged:

Please contact us within 48 hours of receiving the order
Share your Order ID and photos (if applicable)
We’ll resolve it quickly — via replacement or refund, as needed

Delivery Attempts

Our courier partners will make 3 attempts to deliver your package.
If unreachable, the order will be returned to us, and a re-shipping fee may apply.

Need Help?

We’re here to assist you at every step:
Email: support :- grandproduct430@gmail.com
Phone/WhatsApp: +91-9634234560
Support Hours: Mon–Sat | 10 AM – 7 PM

Thank you for shopping with grandproduct – we’re excited to serve you! 😊